T&B Bonus Data

Item: Vodacom
Rating: 1
Author: Dominique S

I received this SMS this morning. I did not agree to paying R172. 99 per month for Bonus data.... I fact this is the first time I have heard of T&B Bonus Data. When I tried to opt out by dialing the *135*140# it says the USD code is not valid. Surely this can't be legal!!!!!!

Hi. :-) You have 1 free month remaining on your T&B Bonus Data 3GB 25% Disc VAS, after which you will be billed R172.99 per month. To opt out dial *135*140#

Helpful (0)

Replies (2)

Vodacom's replyOfficial

01 Mar 2023, 09:08

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Mar 2023, 09:08

Official

Best regards,

Vodacom's replyOfficial

01 Mar 2023, 12:17

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the bundle was removed with order ***, as requested. Regards Consumer Website Team

Best regards,

Vodacom's reply01 Mar 2023, 12:17

Official

Best regards,

T&B Bonus Data

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