CG
Chantel G

1 reviews | Active since May 2016

16 May 2016, 08:41

TAX INVOICES / INVOICES VODACOM NOT SHARING

<p>Worst service ever!! Have been asking for my Tax invoice since 5 May 2016 - to date nothing received. Over weekend emails received and were not all correct - the call centre agent spoke to again extremely ****y. Now have to wait a further 72 hours because they closed the call. I am being punished for their mistake. Unable to speak to a Team leader without offering one's soul. Now my call has been dropped - - - not the first time - on line with them for over an hour at a time - VODACOM - go look how many times I have phoned in on MY time and held up - FOR NO ASSISTANCE</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply16 May 2016, 09:12
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team