Tax invoices and itemised billing reports
<p>To who this may consern,</p> <p> </p> <p>I am with vodacom for the past 4years. Had no trouble what so ever. But from when I upgraded in September I do not reveive my Invoises or Itemised billing reports. I logged calles in November and January for them to fix the problem. And it is still not fixed. I phoned vodacom the last week for my itemised billing reports. Each time they give me confirmation that they sent it to my email adress but I still not reveice the reports.</p> <p> </p> <p>I changed the email adress to check if its the problem however it was prevouisly not a problem and still not reveive the reports. They do confirm the email adresses on their system.</p> <p> </p> <p>I am very disipointed with the level of service. I stongly feel that I must cancel my contract with Vodacom.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hello,
A consultant has not contacted me since the mail vodacom sent me.
Regards,
Hello,
A consultant has not contacted me since the mail vodacom sent me.
Regards,
Hello to who this may consern.
The issue has not been resolved.
I am very very disappointed with the service I receive from Vodacom.
Hello to who this may consern.
The issue has not been resolved.
I am very very disappointed with the service I receive from Vodacom.
