AG
Anne G

1 reviews | Active since Oct 2015

23 Oct 2015, 18:14

Tatum Lewin Saves The Day!

A very irate Client (me) phoned Tatum and complained about the lack of concern / service received from a Vodashop after my phone, which I took delivery of recently after being in repairs, had additional problems.<br> The complaint had absolutely nothing to do with her branch and yet she took full control of the situation - even arranging a loan phone AND delivery! <br> I was kept informed of ALL movements as well as the latest status.<br> I walked away today with an exchange, again delivered!<br> This lady has restored my faith in Vodacom!<br> I was about to walk away from this company, but she's ensured that I will remain a loyal Client.<br> Thanks Tatum!!<br> You are Professional Excellence!

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Replies (1)
Vodacom
Vodacom's reply23 Oct 2015, 21:02
Official
Hello Anne Greenhill,

Thank you for the time and effort taken to write this compliment.

We will forward this to the management of the store in question for recognition.

We appreciate the feedback.

Regards
Moddy K