DL
Dewald L
1 reviews | Active since Jul 2012
02 Aug 2022, 18:09
Tariff increased during contract period
Vodacom increased the monthly charge during the 24 month contract. I only get an auto reply from ***. They do not respond to queries.
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Vodacom's replyOfficial
03 Aug 2022, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2022, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team