MT
Minei T

1 reviews | Active since Aug 2012

16 Feb 2017, 08:48

Targeting Retired People

<p>What a bad thing do to.... They called my grandmother of 79 and gave her a contract for data and she does not even have a phone that has wireless or bluethooth nevermide a computer. How is she supposed to knoe anything about that. I just cant believe someone would do that just to make contacts. No she has to pay R300 a month out of her pesnison becaue she did not realize or understand what they were giving her over the phone. </p>

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Replies (2)
Vodacom
Vodacom's reply16 Feb 2017, 09:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Feb 2017, 13:21
Official

Good Day Mrs Minei Theron

Thank you for making us aware of your complaint.

We are sorry to hear of the circumstances under which your posting has reached us.

As per our discussion, I have been in contact with you and provided feedback on your query.

Please accept our apology for any inconvenience caused.

Kind Regards
Kulsoem
Vodacom Escalations Support