LH
Lynn H
1 reviews | Active since Jul 2011
15 Oct 2019, 01:12
Tardiness!!
Been trying to upgrade THREE contracts and Vodacom’s attitude is appalling admitting their “tardiness” (in their own words) They are unresponsive and when they do respond are so condescending and uncaring that it leads me to believe they simply do not give a toss about their customers!! Their lack of efficiency & non catering attitude is quite disturbing. I get the impression they are not willing to keep me in as customer by their tardiness!! (In their words) Disappointed in you Vodacom
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Oct 2019, 07:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Oct 2019, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Oct 2019, 15:38Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that your query is currently being attended to by the Social Media Team. They will make contact once more feedback is available.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply15 Oct 2019, 15:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that your query is currently being attended to by the Social Media Team. They will make contact once more feedback is available.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
LH
Lynn H's updateReviewer Update
17 Oct 2019, 09:11Not good enough
LH
Lynn H's update17 Oct 2019, 09:11
Reviewer Update
Not good enough