Talking Points *******
<p>I have been recharging my account on a daily basis and have been checking my talking points after doing so. When I checked my talking points it was 46 I recharged for a week everyday and I'm on day I recharged twice. This morning the 24th October 2016, I recharged with R150 and my talking points is still 46???? Only thing I see is that Vodacom are robbing each and every client daily. Why should a client be checking up on talking points, must we check up on their jobs? I would appreciate it if I can get someone with at least half a brain from Vodacom to contact me and give me an explanation regarding my problem. </p>
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Vodacom's replyOfficial
24 Oct 2016, 12:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Oct 2016, 12:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,