Talking points

<p>Two years gone now and every month I load R200 or more in airtime. Every time I load I receive a msg that I received a certain amount of talking points.</p> <p>Finally I decided to redeem my points just for Vodacom to tell me I don't qualify.</p> <p>What load of BULL.</p> <p>I received in black and white that I earn points.</p> <p>Customers are being mislead. </p> <p>Customer care consultant BONGA and MANDLA broken promises...... No call back from Vodacom.</p> <p>All I want is my points. </p> <p>Vodacom should spend money to create automated msgs for such customers so it is clear. Msg that do not include talking point. </p> <p>I have been mislead by Vodacom </p>