TALKING POINT VODACOM ****

So im on prepaid services with Vodacom and i went to Spring Mall on the 30 June to get a phone out of points and i was told the store doesn't have phones for 1000 points i must try to push point for 1500 , I further went to Secunda Mall Vodacom on the 8th of August for usage of my point to get a phone before porting to Telkom , I was told that they cant help me as on the system my phone is on contract and contracts numbers doesn't have talking points . On my balance i have 1446 points and Saturday the 10th August i went to Carlton Centre mall and the attitude i got i was told that we cant assist you as you need to have 2000 talking point to qualify for a phone and they don't have phones for 1446. I asked them can i still port my numbers and come back when they have the phone . I was told yes but it will be very rare that they have stock for 1500 or 1000 talking points . Monday 13th i got a request that my porting with Telkom is successful and my services with Vodacom was suspended . I phoned the service Centre 111 1 i was told that my line is on contract their is not such and this porting doesn't exit , The agent was horrible and didn't know what he was doing and he kept saying he is checking into three difference systems the number is on contract and there is no note for porting number . The following day i phoned Vodacom with my other Vodacom number and i was told that the number doesn't exit is with Telkom and im not gonna be able to retrieve the talking points they are gone so i need to start afresh . This is a **** , your representative misrepresented information to myself and also your advertise what doesn't exit . I used my money and time to try to get the phone but no one really helped and you were out of stock through out . I have being loyal but you ****med me and misreprented information to myself as i had to leave the network due to poor coverage to my new location .