GC
Gavin C
1 reviews | Active since Jun 2024
28 Jan 2025, 11:45
TALK TO AN AGENT
I wish there was no stars, all I want to do is talk to an agent. I do not want to TALK TO TOBI. I recharged my phone with minutes and did not receive the min.
VODACOM is exactly the same as the other provider
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Replies (2)
Vodacom's replyOfficial
28 Jan 2025, 12:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jan 2025, 12:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
28 Jan 2025, 14:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon we have loaded the minutes to any network on the cellphone number *** valid for 30 days. Regards Vodacom Consumer Website Team
Vodacom's reply28 Jan 2025, 14:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon we have loaded the minutes to any network on the cellphone number *** valid for 30 days. Regards Vodacom Consumer Website Team