1 reviews | Active since May 2015
Talk minutes and data taken away a day before my contract expires
<p>On 31 March, I found that my data approx 500mb and talk time minutes approx 500 minutes diappeared before my new package could begin on 1 April 2017. Vodacom reimbursed me with 500mb and R100 talk time. It took the whole morning of numerous calls (many dropped ones) - such an incovinience.</p> <p> </p> <p>Now my +-500 minutes of talk time has been replaced with R100 talk time. This is definitely ****************!! Can someone in Vodacom help to fix this?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
