AP
Audene P

1 reviews | Active since Oct 2016

14 Oct 2016, 08:36

Talk about service going from horrid to utterly pathetic

<p>I upgraded my contract on the 30th Sept and my device was delivered by RAM on the 04th Oct, on the 05th Oct i called every call centre as i kept being tod they cant assist me. </p> <p> </p> <p>To advise that the S7 had been delivered with a micro sim instead on a nano sim. I have been trying to sort this out and still no help. called the number ********** this morning again to get help i was put on hold and then transferred back into the queue. </p> <p> </p> <p>This is so bad....all i want is my sim card delivered to me at work.</p>

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Replies (1)
Vodacom
Vodacom's reply14 Oct 2016, 10:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team