CK
Charldene K
1 reviews | Active since May 2018
18 Jan 2022, 09:02
Taking Vodacom to the media!
I think there is terrible ***** happening at Vodacom. I keep writing reviews, getting emails regarding the money they owe me, yet no money is received. It has been 2 years that Vodacom owes me R1000 in unauthorized debit orders, since canceling my contract. I habe now decided to contact Cart Blanche to investigate network fraid with Vodacom because I am tired of waiting. All the reviews written in January links to ***** here and nothing is being done about it. Well no more!
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Replies (2)
Vodacom's replyOfficial
18 Jan 2022, 09:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2022, 09:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CK
Charldene K's updateReviewer Update
18 Jan 2022, 13:04I know the refund has been approved as I received the notification, but how is it that a refund takes so long to reach my bank? I has contacted my bank and no funds have been received after two whole weeks? Shameful, I already contacted the media to investigate Vodacom's reviews here. Everyone who has logged a review, has a complaint rather than a compliment. Your service is disgusting.
CK
Charldene K's update18 Jan 2022, 13:04
Reviewer Update
I know the refund has been approved as I received the notification, but how is it that a refund takes so long to reach my bank? I has contacted my bank and no funds have been received after two whole weeks? Shameful, I already contacted the media to investigate Vodacom's reviews here. Everyone who has logged a review, has a complaint rather than a compliment. Your service is disgusting.