SD
Siyanda D

1 reviews | Active since Apr 2016

31 Jul 2018, 14:29

Taking Vodacom to ICASA!

I am generally a very nice person, but I am honestly tired of Vodacom.

They're customer "care" agent just dropped a call on me, saying that I am wasting her time. She's in the same department as Katlego.

I digress - I have written many reviews about Vodacom and my troubles with you guys. I am utterly disgusted by the obvious lack of company culture and training. I have requested on numerous ocassions to be contacted by one of your people, but clearly, that doesn't matter to them.

Will be talking to ICASA about this!!!!

0
Replies (1)
Vodacom
Vodacom's reply01 Aug 2018, 17:27
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team