DD
Danie D
1 reviews | Active since Jan 2019
12 Dec 2019, 14:56
Taking premiums for cancelled contracts
I've cancelled my data line during October with Vodacom when the contract ended November. Vodacom still charged me for December and at a higher fee, for that they'll loose all my business next year when my contract terms end.
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Vodacom's replyOfficial
13 Dec 2019, 07:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2019, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team