Taking my data

Item: Vodacom
Rating: 1
Author: Nwai T

Today I loaded my account with about 300 mb and yesterday with 250 data. Without using any data vodacom has billed me! Vodacom still hasn't reimbursed me from the last time. I am highly annoyed by vodacom!! Please attend to this by reimbursing me. I am definitely considering moving to Telkom.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

15 Sept 2017, 06:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply15 Sept 2017, 06:21

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Taking my data

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