Taking my Airtime and does not give it back
<p>i reciveid a sms from Tapgames saying i should click on the link note it is R20 per day. i ignored this message never clicked on that link and never will. when i checked my balance my airtime was gone. when i phone vodacom the refused to give my money back because i apparontly clicked on the link. Vodacom not only charges you to much for data but steel your money as well and refuse to refund or to help regtify the problem. i have been a client with vodacom for more that 18 years and i still get ****py service from them. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
