MH
Markus H

1 reviews | Active since Dec 2017

04 Dec 2017, 20:32

Taking my Airtime

I have called vodacom 6 times regarding them taking R 10 each and every day from my airtime. There is no wap subscriptions, its something on their side. They keep on telling me I have been subscribe to v live or something but it expired. But I keep on loosing my airtime. What can I do? Wish I can change network

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2017, 06:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,