IM
Igna M
1 reviews | Active since Jul 2017
04 Aug 2020, 07:36
Taking more money and not giving it back
What does it take to get Vodacom to refund my money which was taken that they shouldn't have, it is now been 3 months and there is still no resolution on this issue.
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Replies (2)
Vodacom's replyOfficial
04 Aug 2020, 09:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Aug 2020, 09:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
IM
Igna M's updateReviewer Update
02 Sept 2020, 10:05Dankie Vodacom dat julle die probleem op my rekening glad nie reg gemaak het nie en nogsteeds te veel geld aftrek. Na 5 maande se gesukkel en julle wat nie die stelsel probleem reg maak nie gaan ek nou maar verdere stappe moet neem.
IM
Igna M's update02 Sept 2020, 10:05
Reviewer Update
Dankie Vodacom dat julle die probleem op my rekening glad nie reg gemaak het nie en nogsteeds te veel geld aftrek. Na 5 maande se gesukkel en julle wat nie die stelsel probleem reg maak nie gaan ek nou maar verdere stappe moet neem.