KB
Krystle B
1 reviews | Active since Apr 2012
02 Feb 2024, 06:23
Taking Money without Authorisation
I cancelled and settled my Vodacom contract in August 2023. All of a sudden I have a debit order deduction from my account 5 months later. You are *****ing my money and I want this resolved.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Feb 2024, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2024, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KB
Krystle B's updateReviewer Update
08 Feb 2024, 21:41Still no contact made after receiving an auto response. Shocking service.
KB
Krystle B's update08 Feb 2024, 21:41
Reviewer Update
Still no contact made after receiving an auto response. Shocking service.