Taking Money that is not theirs

<p>Vodacom is suppose to deduct R408.00 from my account monthly. Now and again they decide to deduct R450.00. This is unacceptable. When I go to them and ask them what is going on they tell me they have to Escalate this to someone else I have been there so many times but no one can tell me why they are taking more. I call this day light *******. I will wait for my contract to finish and NEVER EVER will I EVER use this service provider again. </p>