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Rigardo T
1 reviews | Active since Jul 2014
01 Feb 2021, 07:59
Taking money that don't belong to them
I asked contract csncel month before hand and confirmed a day before ending date but still money were taken. Phone on 1st they promised to correct today even more deducted than invoice amount
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Replies (2)
Vodacom's replyOfficial
01 Feb 2021, 09:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2021, 09:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Rigardo T's updateReviewer Update
01 Feb 2021, 10:11Thanks. Seems vodacom don't know what's going on. System in Robertson show canceled and it's prepaid but customer care were very rude and then put down my ear. Airtime and data also missing. No help to get it back
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Rigardo T's update01 Feb 2021, 10:11
Reviewer Update
Thanks. Seems vodacom don't know what's going on. System in Robertson show canceled and it's prepaid but customer care were very rude and then put down my ear. Airtime and data also missing. No help to get it back