TAKING MONEY THAT DOESNT BELONG TO YOU!

<p>On 12 th June I received my Vodacom invoice and noticed a invoice for 2 cellular contracts. I wouldn't have minded except I have one cellular contract. I made vodacom aware on the same day. A query was logged when following up a week later. Query had been logged incorrectly. A new query was logged and i was advised in 29 June that I would be refunded within 10-14 days. Bearing in mind that I logged query initially on June 12th. My account was debited on June 30th for the full outstanding amount. No problem I was going to be recovering refund. I call today and guess what query is closed and no refund noted in their system. We are talking in excess of R700. Vodacom may have loads of money. I rely and budget on my salary. They are absolutely useless. Am I allowed to cancel my contract due to their breach of contract by debuting me for an account I don't have. I wonder if I will receive my money or will I need to log another 2 queries and do all the follow ups because clearly they don't understand the impact of what they have done to my budget. </p>