1 reviews | Active since Aug 2016
Taking money off after debit order was cancelled more than a month ago
<p>I cancelled my debit order about the 24 or 25 of March and changed it to manual payment. I paid on the 25 th on April and the 28th of April the debit order was taken off again. And then they tell my i am going to wait 7 days for a refund. I do not think that is fair at all</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA