Taking money

Guys, watch out for Vodacom tele-sales. They contacted me to take one of their Router products, which they advised could fit into my wallet. What a laugh, more of a handbag if you ask me. I then returned the item, which took them Weeks to come and fetch, but delivery took 1 day. I was then told that once they come and collect the router, I must call the call centre a couple of days later, so that they can cancel the contract and refund me the money that they had debited against my account, for an item that was never activated.<br> I called the call centre and advised that the item was collected and was told that the contract had been cancelled and the account would be refunded. A day later I get an SMS to confirm the same, but am advised that it could take up to 14 days to finalise. WHY, ARE YOU WANTING TO MAKE INTEREST OFF MY MONEY?????<br> I then toady get a SMSW from my Bank advising that my account is going to be debited again, and the amount of the ROUTER is again included. WHAT IS GOING ON?????? After I have been a client with Vodacom for so many years, I relize that Vodacom are not client centric, but focused on taking my money.