Taking matter further.

Received a statement agreement as per vodacom they advise they can't change our contact to a pay as you go they decided to give new contract for 2 years with out signing any contract charge us 900 for a portable router. We requested many times for them to take the cell nr to a Prepaid which was promise until now we got contract signed at game Alberton on the 20th of February 2024 we ask to cancel the contract after we settled the account on the 15th of February 2024. We are taking the matter to the omnibus man as well as vodacom is unprofessional and nobody is doing their jobs as requested. I will wait for feedback until the 21st of May on the 22nd of May I will go and see a attorney to take vodacom to court as they are commited ***** we also request all the call from the 15th of February until date.