BF
Bob F

1 reviews | Active since Nov 2016

15 Nov 2016, 07:40

Taking incompetence to a new level.

<p>My account with Vodacom has been soft locked for the past 10 consecutive days. Even though I'm fully paid up their operator's keep telling me on a daily basis that their is a back log in their credit/acquisition dept. I think it's about time Vodacom executive's started earning their salaries and give these people a swift kick up the ....... Vodacom you are stinking the place up with your incompetence and lack of service. You can offer all these new services,however,you can't keep my phone on!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2016, 09:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team