TAKING FOREVER TO REACTIVATE PHONE NUMBER

Hi,<br> <br> I've been trying for 3 weeks none stop to get my number/phone activated but with no result to date.<br> It all started on the 18th of December when I went to the Vodacom data store to do a sim swop. I was told that day that I can't do the sim swop because my account was in arrears - I paid up the account in full and they issued me with a micro sim. They said because the number had been inactive for more than 3 months they will have to do a reactivation - they filled in the forms and sent it off and told me that it would take 5-7 working days to have it activated again. The 7 working days have passed and I was still not active on the network. I went back to the shop and the lady told me that \they"forgot to do the sim swop on the 18th but they will escalate it and ensure that the number is active within 4hours since I've been waiting quite a while. The 1 hour passed and the number was still not active. I went back to the shop each day of last week but I returned unsuccessful each time. I asked them to phone me back to let me know what's happening but no one got back to me "