MW
Marc W
1 reviews | Active since Mar 2009
14 Oct 2020, 12:41
Taking efficiency to a new level.
The efficiency of the Support desk is amazing. They manage to close support tickets before they are even opened. Zero feedback zero interest at least my contracts are coming to an end and I am not renewing them with this attitude.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Oct 2020, 13:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Oct 2020, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Oct 2020, 11:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply16 Oct 2020, 11:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided, your query has now been resolved. Regards Consumer Website Team
Best regards,
MW
Marc W's updateReviewer Update
16 Oct 2020, 11:31Sadly it is not even close to being resolved
MW
Marc W's update16 Oct 2020, 11:31
Reviewer Update
Sadly it is not even close to being resolved