1 reviews | Active since Sept 2017
Taking debit order but not providing airtime
My debit order was taken on the 1 September but my 110 minutes was never loaded , cannot get through to call centres , absolute poor service and inconvenience besides the ******* on data charges going on
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Lee-Anne
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Lee-Anne
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ