TP
Tanya P

1 reviews | Active since Feb 2010

30 Nov 2015, 13:56

Taking Data that was loaded Friday

On Friday Arthur from the Vodacom HelloPeter team helped resolve an issue on my one line. He loaded 3GIGs of data to that line and today that data has been taken away? Yes I know the line migrated to the upgraded contract but why was the 3GIG taken off there? Surely it should remain? <br> <br> I am now beyond exhausted in \fighting"about the same issue with the same line! I need this to be resolved and done properly. Vodacom you have one person working so hard to resolve these issues but then you just go and do something to upset the same person time and time again.<br> """

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Replies (1)
Vodacom
Vodacom's reply30 Nov 2015, 16:39
Official
Hello tpixel,

I would like to apologise for any inconvenience caused.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team

Best regards,