Taking Customer Service to new level!!!

I would just like to compliment you on YOUR BAD SERVICE, no amount of words can actually explain how pathetic your service is. Whether by admission or not, I have to give it to you, YOU REALLY SUCK!!! I called in to have my debit date changed, long story short- I'm being treated as if I'm in default for not debiting my account? How do you get it right to be so inefficient. On your web page you pride yourself of being such a GOOD company- this is misleading marketing. What recourse do i have, CPA- lodge a formal complaint , request that once and for all we sever ties and I can go on my way and at least try to get service from another provider that is trying to satisfy a customer. After numerous e-mails, and recorded phone calls of promises that you would resolve my concerns, the last straw is being threatened by a call centre agent that I WILL CONTACT you to make an arrangement on an issue that you have created. NOW my phone is locked? Strong-arm tactics, well you can kiss any other payments from me goodbye!!! I know my rights- if you are interested to resolve refer to my e-mails and calls QV321091-9 ***~K8R8. And TELL TUMI she needs to work on customer skills.....