JB
Joelle B

1 reviews | Active since Jul 2015

03 Sept 2016, 01:37

Taking all my money

<p>On moving countries I needed to cancel my Vodacom contract. I paid the exorbitant R7500 to buy my way out of my contract. I sign all the right paperwork to cut ties. Imagine my surprise when they continue to take money from my account. Unacceptable.</p>

0
Replies (1)
Vodacom
Vodacom's reply03 Sept 2016, 06:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team