TM
Tshepang M
1 reviews | Active since Feb 2020
14 Aug 2020, 08:42
Taking advantage vodacom
Vodacom is dropping the ball here. We are in a middle of a pandemic my debit order did not go through however I made payments directly to them on the very same day now they want to charge me R100 for a penalty fee. On top of that their consultants have a stinking attitude with funny noises on the background no customer service at all
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Replies (3)
Vodacom's replyOfficial
14 Aug 2020, 08:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Aug 2020, 08:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Aug 2020, 11:50Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
Vodacom's reply21 Aug 2020, 11:50
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
TM
Tshepang M's updateReviewer Update
27 Aug 2020, 20:02How so if my line is always on
TM
Tshepang M's update27 Aug 2020, 20:02
Reviewer Update
How so if my line is always on