CJVR
CINDY JANSEN VAN RENSBURG

1 reviews | Active since Feb 2017

16 Sept 2020, 15:23

Taking advantage of vulnerable single moms

I have been trying to cancel my vodacom contracts since last year November. They make it impossible! They have the absolute worst customer service ever. I have never ever had such a terrible experience with any other company. People should stay very far away from this company. You can just look at their reviews on different platforms to realize that you should stay very far away from them. I am a working single mom. I don't have the time to phone them every day to talk to a machine and not get anywhere. And I just get the same automated message from them every time with empty promises. *********** and rude

0
Replies (1)
Vodacom
Vodacom's reply16 Sept 2020, 22:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team