1 reviews | Active since Jul 2011
Taking Advantage of the Elderly
<p>My mom of 75 has been a loyal Vodacom customer from the very first year Vodacom launched.</p> <p>She has recently experienced the worst service possible. Her BlackBerry will no longer allow what's apps and when she took it into the local Vodacom shop, she was told that Vodacom no longer support Blackberry.</p> <p>Her contract has automatically been renewed to 2017 AND she is been charged R10 a day for a weather service.</p> <p> </p> <p>Come on Vodacom, she is on an extremely tight budget and CANNOT afford a bill of R1000 a month.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hello Vodacom, still waiting for the call
Hello Vodacom, still waiting for the call
Please would you provide me with a number to call?
Please would you provide me with a number to call?
Hello Vodacom, your calls get cut off before making contact with an agent.
Please provide me with a number to call.
I have 2 reference numbers to follow up on.
Thanks in advance
Hello Vodacom, your calls get cut off before making contact with an agent.
Please provide me with a number to call.
I have 2 reference numbers to follow up on.
Thanks in advance