LF
Luke F
1 reviews | Active since Jul 2023
11 Jul 2023, 22:45
TAKING ADVANTAGE OF ELDERLY.
Disgusted. Vodacom Fibre Department has switched off a 75 year old mans (family member) internet access after debiting his account. Countless calls have been made to get it sorted, promises of technicians coming out to fix the problem yet no one has showed up on due date(s). Problem is consistently being ignored!
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Vodacom's replyOfficial
12 Jul 2023, 07:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2023, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team