Takes longer than the Oscar Case

I purchased a data which stated that the account was capped. Months later , i get a whopping bill claiming that i owe the staggering amount and they will suspend my account.<br> <br> Been a loyal customer for 15yrs - i logged in a call from February 2015 to have this issue ironed out. Ive been to Vodaworld twice and they keep sending me from pillar to post and promising that the issue will be resolved as soon as possible.<br> <br> It seems that the staff at Vodacom are completely inadequate and and inefficient and take longer than the Oscar case to resolve a Data Issue. <br> <br> My account has been suspended on and off for the past 4 months and yet they have noted that the issue is from there side. I mean really, employ people who can do their jobs across all tiers of the management structure because clearly, Vodacom believes in hiring unprofessional and *********** cheap labour to service their clients.<br> <br> I'm sure, based on their inadequacy, as usual, I will receive a message of suspension, have a call centre agent contact me and have the whole thing pushed yet again to the 5th month and it will go on as a round robin from here on.<br> <br> Your service levels are pathetic VODACOM !