AM
Alex M
1 reviews | Active since Apr 2018
23 Sept 2019, 17:44
Taken leave for no installation
Completely fuming with Vodacom!!! We cancelled our internet with Telkom to have fiber with vodacom!! Installation was supposed to happen today between 1-5pm.. I am STILL WAITING with absolutely no communication. I have taken leave for the installation today only for them not to be here!!! Who is going to pay for my time now seeing as it needs to be rescheduled?! WASTED MY PERSONAL TIME!!!!
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Replies (2)AM
Alex M's updateReviewer Update
24 Sept 2019, 11:24Thank you for sorting it out today. The guys are busy doing the installation
AM
Alex M's update24 Sept 2019, 11:24
Reviewer Update
Thank you for sorting it out today. The guys are busy doing the installation
Vodacom's replyOfficial
25 Sept 2019, 07:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2019, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team