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Nontando N

1 reviews | Active since Feb 2017

31 Oct 2022, 09:51

Take your money back

Please reverse your money i do not want it anymore. Firstly it was a matter of me not being able to upgrade my wallet already taken out the loan and that was a struggle. After that was resolved i casked out using boxer went to boxer Zwide port elizabeth i was not assist there saying they know nothing about this voucher. I chatted with a consultant on the vodapay app that gave me a number to call saying they could not assist. I canceled voucher haibo money is less. No people take your R160 it useless for me and comes with endless problems

0
Replies (3)
Vodacom
Vodacom's reply31 Oct 2022, 09:56
Official
 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team 
NN
Nontando N's update01 Nov 2022, 12:16
Reviewer Update
I see you are not in the mood to resolve my issue now debit my account or take money from my account then Im taking issue further

NN
Nontando N's update01 Nov 2022, 13:50
Reviewer Update
You were not able to make contact with me, when did you guys call me? Don't come with lies here.