YR
Yunus R
1 reviews | Active since Apr 2023
18 Mar 2024, 16:46
Take 36month contract or take nothing.
I'm guessing you can't give a zero star review.. So my previous contract with vodacom was 24 months and more expensive phone...contract done and cancel...all cool... Decide to get another phone but abit cheaper and decides to choose 24 month but to find out NOPE if you want the phone you will have to take 36 month contract or leave the phone.. All of a sudden my credit score is bad ? My banking app says its over the moon good.. never missed 1 payment on my previous contact.. so I'm guessing telling the sales person I need the phone gives them the right to bully you into 36month contract...Well done vodacom keep up the great work..
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Replies (1)Vodacom's replyOfficial
19 Mar 2024, 07:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Mar 2024, 07:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
