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Michelle M
1 reviews | Active since Dec 2013
22 Jul 2015, 11:02
TABLET REPLACED WITH NEW DEVICE
am soooooo happy, I had wrote a complaint about my device in which ackermans had adviced tha Vodacom may return it back because it doesn't have a receipt, I questioned that becos this phone has a serial number and should be traced easily...<br> <br> in just a 9 days, I called ackermans to followup on the phone, I was told it was REPLACED WITH A BRAND NEW DEVICE .... WOW what a shocker, I was expecting the device to still be in repairs and told a later date but no, it has been replaced all together. this had made my day becos I was losing out on a lot due to not having my phone.<br> I WANT TO GIVE A SPECIAL SHOUT OUT TO ALL PEOPLE INVOLVED IN SOLVING THIS FOR ME. THANK U THANK YOU
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Replies (1)Vodacom's replyOfficial
22 Jul 2015, 13:37Hello MMMMMMM,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply22 Jul 2015, 13:37
Official
Hello MMMMMMM,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
