Tablet not received added to contact

Item: Vodacom
Rating: 1
Author: Mark M

I did a contract upgrade after 24 months at Vodacom kolenade on Sunday 18 June 2025.I did receive my handset.I also added a tablet for R150 a month extra to my new contact however I was informed that they where out of stock on the day and that new stock will arrive on Thusday.I was then informed on Thursday that they received an LTE tablet and not a WiFi only tablet.

When will I receive this tablet because I will be paying for it?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

24 Jul 2025, 07:59

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply24 Jul 2025, 07:59

Official

Mark M's updateReviewer Update

24 Jul 2025, 14:31

Hi I spoke to the store manager and they order the tablet.

Thanks

Mark M's update24 Jul 2025, 14:31

Reviewer Update

Hi I spoke to the store manager and they order the tablet.

Thanks