KS
Kyle S

1 reviews | Active since Jan 2011

31 Jul 2015, 14:48

Tablet not delivered.

I recently switched over from MTN for their horrific service, and tried to open a contract with a Sony Z3 Compact tablet at VodaCom. The contract was approved and the tablet was ordered (apparently). Prior to opening the contract I was told orders take 2-3 working days. After getting approved I was told they take 4-5 working days. After the 5th day the tablet has still not arrived and I was told to look at other shops in case they can't source one. Why are tablets being advertised if they can't be sourced? Throughout this whole time I have had to contact the shop and find out what is happening instead of them updating me.<br> <br> I switched to Vodacom - or at least I am in the process of doing so, in the hopes of finally being with a network that isn't useless. So far I'm not impressed. I guess I will continue to look for a shop that has stock - or wait for the store I ordered from - although I'm sure it will not be there anytime soon.

0
Replies (1)
Vodacom
Vodacom's reply01 Aug 2015, 11:43
Official
Hello kysp88,

Thank you for notifying us concerning your query. We will have this investigated and be in-contact with you thereafter. Regards, Yunus

Best regards,