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Tjaart P
1 reviews | Active since Nov 2016
07 Nov 2018, 11:45
Tablet contact cancelled
I have app**** for a new Samsung Galaxy Tab S4 contract. Contract was approved, waited a month. When I went to fetch it, I was informed that I first must get a cell phone contract before I can get the tablet. This is ridiculous, because I was not informed beforehand when I app**** for the tablet... I don't see the difference ... a contract is a contract. Now I must wait for MTN to get a contract for the S4 tablet.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
07 Nov 2018, 14:23 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2018, 14:23
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TP
Tjaart P's updateReviewer Update
07 Nov 2018, 15:23Thanx for the support
TP
Tjaart P's update07 Nov 2018, 15:23
Reviewer Update
Thanx for the support
