TP
Tjaart P

1 reviews | Active since Nov 2016

07 Nov 2018, 11:45

Tablet contact cancelled

I have app**** for a new Samsung Galaxy Tab S4 contract. Contract was approved, waited a month. When I went to fetch it, I was informed that I first must get a cell phone contract before I can get the tablet. This is ridiculous, because I was not informed beforehand when I app**** for the tablet... I don't see the difference ... a contract is a contract. Now I must wait for MTN to get a contract for the S4 tablet.

0
Replies (2)
Vodacom
Vodacom's reply07 Nov 2018, 14:23
Official
 Dear Customer, 

Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        
TP
Tjaart P's update07 Nov 2018, 15:23
Reviewer Update
Thanx for the support