AB
Anthony B

1 reviews | Active since Nov 2015

11 Dec 2015, 18:21

TAB under Warranty x2

Hello Anthony <br> book peter | home Logout <br> Vodacom Complaint<br> Previous report | Next report <br> SUPPLIER Vodacom INDUSTRY Telecommunications <br> BRANCH / AREA Alberton Repair Centre COUNTRY South Africa <br> TIME / DATE 17:14 Tue 3 Nov PERSON RESPONSIBLE <br> CUSTOMER Bluemeyer View all reports by user 0 <br> 2 <br> PROBLEM Repairs / Servicing email reportpost report 0 <br> view customer feedback rating & analysis <br> <br> INCIDENT Tue 3 Nov <br> HEADLINE TAB under Warranty <br> Today- after numerous request and emails from the 15 October 2015 todate.<br> No proper resoultion or call from Vodacom to resolve me issue.<br> See original complaint below.<br> <br> <br> <br> To whom it may concern-***<br> <br> I am a very upset customer as I write this email to you.<br> <br> We have tablet for my son for school and now it is damaged within a year- Still under guarantee<br> We took it your Vodacom approved repair centre- They claim it has liquid damage.<br> <br> I can tell you this is not the truth at all.<br> We never experienced liquid damage with the tab.<br> <br> My son is now without a tab for the last quarter of the year- We cannot afford that.<br> <br> Please see pictures and report from you Repair Centre<br> <br> Please do help us.<br> <br> Add a

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2015, 09:38
Official
Hello Bluemeyer,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team