AB
Anthony B

1 reviews | Active since Nov 2015

03 Nov 2015, 17:14

TAB under Warranty

Today- after numerous request and emails from the 15 October 2015 todate.<br> No proper resoultion or call from Vodacom to resolve me issue.<br> See original complaint below.<br> <br> <br> <br> To whom it may concern-***<br> <br> I am a very upset customer as I write this email to you.<br> <br> We have tablet for my son for school and now it is damaged within a year- Still under guarantee<br> We took it your Vodacom approved repair centre- They claim it has liquid damage.<br> <br> I can tell you this is not the truth at all.<br> We never experienced liquid damage with the tab.<br> <br> My son is now without a tab for the last quarter of the year- We cannot afford that.<br> <br> Please see pictures and report from you Repair Centre<br> <br> Please do help us.<br>

0
Replies (1)
Vodacom
Vodacom's reply03 Nov 2015, 20:06
Official
Hello Bluemeyer,

I'm terribly sorry to hear of the bad service you received.

Please note that a consultant will make contact with you in due course to assist with your query/complaint.

Regards

Consumer Website Team