gS
goolam S
1 reviews | Active since Dec 2011
12 Oct 2020, 17:34
T
The Vodacom service provider say you e sim watch is working in South Africa with your phone I go out and get the watch apple brand I go and set it up it’s not working Iam told to a Vodacom shop I go to pavilion shop They try and get it working it works fir on day Iam know waiting for over 4 week to get it working The person At Vodacom shop only work 2 or 3 day a week. And give the run around that the I T Dept did not get back to him. And I am paying a subscription for it But it’s not working and that service for you.
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Replies (2)0
Replies (2)gS
goolam S's updateReviewer Update
12 Oct 2020, 17:45Slmz
The query is currently being handled by the Vodacom node to node department.
It seems as if the issue is abit mores serious that we initially thought hence the longer turn around time.
They have assured me that it's being worked on as we speak.
I will keep you updated
Apologies for the inconvenience
Thank you
This what I get from them
The query is currently being handled by the Vodacom node to node department.
It seems as if the issue is abit mores serious that we initially thought hence the longer turn around time.
They have assured me that it's being worked on as we speak.
I will keep you updated
Apologies for the inconvenience
Thank you
This what I get from them
gS
goolam S's update12 Oct 2020, 17:45
Reviewer Update
Slmz
The query is currently being handled by the Vodacom node to node department.
It seems as if the issue is abit mores serious that we initially thought hence the longer turn around time.
They have assured me that it's being worked on as we speak.
I will keep you updated
Apologies for the inconvenience
Thank you
This what I get from them
The query is currently being handled by the Vodacom node to node department.
It seems as if the issue is abit mores serious that we initially thought hence the longer turn around time.
They have assured me that it's being worked on as we speak.
I will keep you updated
Apologies for the inconvenience
Thank you
This what I get from them
Vodacom's replyOfficial
13 Oct 2020, 06:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2020, 06:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team