S2
Sipho 2021

1 reviews | Active since Jun 2013

29 Nov 2016, 11:22

Systems offline and poor service

<p>Vodacom Hatfield is failing to process a simple upgrade on my business contract its been 24 hours. When I call both their upgrade and business lines which are ( ********** and ********** ) they tell me their systems are offline. This is unexceptable and poor service from Vodacom. I still cant upgrade 24hrs later. </p>

0
Replies (1)
Vodacom
Vodacom's reply29 Nov 2016, 11:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team